12 Most Reliable Car Hire Companies in Nairobi: The Ultimate Guide.

Car hire companies in Nairobi have gained remarkable popularity in recent years, becoming one of the most preferred transport solutions for many locals and visitors. Nairobi is a bustling capital city of Kenya and is known for its booming economic activities, vibrant culture, and ever-growing population. The popularity growth of car hire services in Nairobi can be attributed to the surge in demand for reliable and convenient means of transport.

As Nairobi continues to develop and grow its middle-class population, many upper and middle-class earners seek to explore personalized and convenient means of transport that traditional public transport can not offer.  Many individuals now prefer comfort, flexibility, and versatile transport solutions for their needs, whether it is for business meetings, leisure activities with family, or a planned road trip with friends. Consequently, Car hire companies have adopted flexibility by offering many options for their clients ranging from luxury to economy vehicles. People can now choose their preferred cars based on their specific needs and preferences. 

Why car hire companies’ services are in demand. 

In summary, there are six main reasons why car hire services are important and in great demand. These are:

  1. Comfort and privacy: There is a level of comfort and privacy that cars provide that can not be offered in public transport. This is particularly appealing to individuals who value privacy and exclusive travel experience.
  2. Convenience and flexibility: Car hire services provide unmatched flexibility allowing individuals to suit their transport needs according to their schedule.
  3. Business and corporate needs: Many businesses depend on car hire services for their day-to-day business operations. Whether is picking up a business client from the airport, or transporting business staff for team building, car hire services will be in demand.
  4. Time efficiency: Car hire allows individuals to optimize their time and avoid the inconveniencies of public transport. Time efficiency is important for business travelers who value time.
  5. Variety of options: Car hire services offer a variety of vehicles ranging from economy to luxury cars, catering to different needs and preferences to attract a wide range of customers.
  6. Cost-effective: Hiring and leasing a car in the long run can be very expensive. However, hiring can be a cost-effective solution, especially for occasional transportation needs considering things like maintenance and insurance costs.

Factors to consider when choosing a care hire company and a car to hire.

car hire

Choosing a car hire company and picking the right car for your needs involves considering several factors to ensure everything is in place for a smooth and satisfying experience. Here are the key factors to take into consideration:

Choosing a car hire company:
  1. Reputation and review: Ensure you do your research about the company, and look for reviews and feedback that indicate customer dissatisfaction and reliability.
  2. Terms and conditions: Every company has its business terms and conditions, ensure you read the cancellation terms just in case your plans change.
  3. Fleet Variety: The company should have a variety range of cars accommodating various needs and preferences. Ensure they are all sizes and the type you require.
  4. Insurance cover: carefully read and ensure you understand the insurance cover of the car, and ask any question if need be.
  5. Accessibility: consider a car hire company that is convenient for pick up and drop off. 
Choosing a car for hire:
  1. Seat and Capacity: Pick a car that meets your needs in terms of size and capacity, and consider the number of passengers and luggage.
  2. Fuel efficiency: It is advisable to choose a car that will save you money on fuel, especially if you are planning to go long distances.
  3. Vehicle Condition: Inspect the car’s condition for any damage and report any pre-existing issues before accepting the car.
  4. Cost: Ensure that the cost of acquiring the car is within your budget, and make sure everything aligns with your financial problem to avoid running into financial problems.
  5. Rental duration: If you are planning to go for a long trip consider a vehicle that meets the need for the entire duration, consider factors like luggage space, comfort, and fuel efficiency.

Top car hires Companies in Nairobi.

Car hire companies in Nairobi can be ranked and rated based on various factors. These include unique services, target audience, geographical coverage area, Specialization, prices, etc. Based on the above factors, the following care hire companies can be rated to be the best.

  1. Avis Kenya.
History and Reputation

Avis Kenya is part of the Global Avis Budget group which has a great history of excellent service for several decades. In Kenya, Avis started its operation in 1969 and for over 50 years the company has grown its base to serve its diverse customer base. The company has built a good reputation and reliability, customer service professionalism, and a diverse well-maintained fleet for over many years.

The company has two locations presence in Nairobi i.e. Jomo Kenyatta International Airport and Asire Center (Westland), Moi International Airport in Mombasa, and Kisumu.  Avis provides unique and premium vehicle brands sourced from the Simba Corp Family reflecting a strong dedication to quality in meeting the diverse customer’s needs both local and international. The company is a trusted brand for many businesses and governments, contributing to a positive reputation as the region’s most trusted and customer-focused car hire provider.

Unique Features and Services
  1. Global Network: Avis Kenya is part of Avis Budget of the Budget Group which has been offering outstanding services to Avast Global Network for many decades.
  2. Advanced booking options: Avis provides clients with the best online booking options allowing the reservation of vehicles in advance and efficient reservation process.
  3. Corporate service: Avis Kenya offers tailored corporate services, providing the best and most reliable transport solution.
  4. Variety of cars: Recognising the various customer needs, Avis Kenya provides a variety of fleets ranging from premium to economy cars allowing customers to have a wide range of vehicles to choose from.
  5. Exceptional Customer Service: With a professional and dedicated team, Avis Kenya is dedicated to ensuring the best customer service for every client.
Features and Service Summary
FeaturesDescription
Fleet SizeLarge (International)
Price RangeMid-range
Rental DurationShort-term, Long term, Hourly
SpecializationLeisure, Business, General
Review & RatingVery Good. 5.0 ⭐⭐⭐⭐⭐
Website LinkAvis Kenya 
  1. Concorde Car Hire and Safaris.
History and Reputation

Concorde Car Hire and Safaris have established a significant reputation in Kenya for over 20 years. A strong commitment to personalized service delivery and attention to diverse customer needs marks the company’s history.  Concorde currently serves a range of clients, and all of its services are tailored to meet unique customer needs and aspirations. 

The company journey is marked with dedication to quality service and customer satisfaction making it one of the trusted brands in the travel sector. Concorde Car Hire and Safaris clients include individual travelers, diplomatic personnel, student groups, special interest groups, and NGO staff. The company extensively covers the East African region namely, Kenya, Uganda, Tanzania, Rwanda, and many more.

Unique Features and Services

Concorde car hire and Safari have several unique features and services that distinguish them from others.

  1. Comprehensive Solution: Concorde is known to provide a comprehensive solution to its clients, these include special tours, and organizing safaris that are tailored to client preference. 
  2. Long-term experience in service: With over 20 years of service in the market the long-term presence gives them in-depth expertise and a better understanding of the car hire business.
  3. Professionalism: Concorde prides itself on offering a personal touch to customer service professionalism ensuring each customer experience is more than just a transaction.
  4. Fleet variety: The company maintains a diverse fleet from standard to specialized safari vehicles capable of meeting various customer needs.
  5. Diverse clients. Concorde excels in catering to a wide spectrum of customers from individual customers to large business group travelers.
Features and Service Summary
FeaturesDescription
Fleet SizeLarge (International)
Price RangeMid-range
Rental DurationBoth Short-term and Long term
SpecializationGeneral (with a focus on Leisure and Business)
Review & RatingVery Good. 5.0 ⭐⭐⭐⭐⭐
Website LinkConcorde Car Hire and Safaris
  1. Metro Car Hire Services.
History and Reputation

Metro is a family-owned business in Nairobi that stands out in providing competitive car hire services. The journey and the history are built upon a strong foundation of customer-centered services. Also, known for professionalism and unmatched reliability, catering to a wide range of clients including VIP transportation and wedding services. The fleets are diverse and well-maintained offering a blend of quality efficiency, and customer satisfaction.

Unique Features and Services

Metro car hire and services distinguishes itself with many features and services:

  1. Diverse Fleet: Metro has a diverse range of fleets that cater to different customer needs, these include saloon cars, SUVs, shuttle buses, and executive cars.
  2. Specialized Services: The company offers specialized services such as VIP transport, air transfers, weddings as well as tour and safari packages.
  3. Family Business: Metro being a family business emphasizes personalized customer care and maintaining lasting relationships.
  4. Professionalism: The company also offers professional chauffeur services ensuring comfort, safety, and convenience.
  5. 24/7 Operation: The company’s customer service operates 24/7 providing flexible and reliable customer services to its clients at any time.
Features and Service Summary
FeaturesDescription
Fleet SizeMedium
Price RangeMid-range
Rental DurationBoth Short-term and Long term
SpecializationGeneral (with a focus on Leisure and Business)
Review & RatingGood. 4.6 ⭐⭐⭐⭐
Website LinkMetro Car Hire Services
  1. Xuperb Rental Kenya.
History and Reputation

Xuperb is a Nairobi-based car hire company that offers a wide range of car hire services that cater to customer needs, these include SUVs, saloon cars, and other executive cars. The services include long-term car rental, direct transfer, and wedding car hire. The company has a diverse fleet of well-maintained vehicles and it is well-known for its customer-centric approach. The commitment and dedication to providing high-quality services and a wide range of vehicle options have earned them a good reputation in the car hire industry in Nairobi.

Unique Features and Services

Xuperb Rental Kenya distinguishes itself from other service providers with the following features:

  1. Diverse Vehicles: The company is known for its diverse well well-maintained cars ranging from basic models to luxury cars catering to a wide range of customer preferences.
  2. Terms Flexibility: The company is also known for its flexible rental terms accommodating a wide range of customers’ needs.
  3. Additional services: In addition to the standard car hire services, Xuperb offers services like direct transfers and flexible long-term rental services covering various customer needs.
  4. Well-maintained fleets: Xuperb takes pride in offering an impressive range of well-maintained vehicles and ensuring that vehicles are always in excellent condition.
  5. Customer Satisfaction Focus: Xuperb is dedicated to enhancing the overall customer experience.
Features and Service Summary
FeaturesDescription
Fleet SizeMedium
Price RangeMid-range
Rental DurationBoth Short-term and Long term
SpecializationGeneral 
Review & RatingGood. 4.2 ⭐⭐⭐⭐
Website LinkXuperb Rental Kenya
  1. Porto Car Hire Kenya.
History and Reputation

Porto car hire Kenya is a medium-sized company in Nairobi recognized for its reliability and affordability. Porto has established itself as a professional in the car hire industry, serving to be the best car hire company in the region. The company specializes in general car hire services including short-term and long-term rentals making it a reliable option for many middle-income earners. With a focus on professional customer service and a range of services tailored to meet diverse customers’ needs, Porto has become one of the trusted names in the city.

Unique Features and Services
  1. Wide range of vehicles: Porto offers a wide range of vehicles such as Toyota Landcruiser Prado, Double cabin pickups, and all other saloon cars.
  2. No hidden charges: There are no additional or hidden charges the pricing is transparent.
  3. Customer support: The company ensures constant availability of 24/7 customer support for customer inquiries and support.
  4. Price flexibility: Prices are flexible and accommodative catering to different needs and budgets.
  5. Airport Transfer Service: The company provides airport transfers to and from the surrounding area.
Features and Service Summary
FeaturesDescription
Fleet SizeMedium
Price RangeBudget to Mid-range
Rental DurationBoth Short-term and Long term
SpecializationGeneral 
Review & RatingGood. 4.3 ⭐⭐⭐⭐
Website LinkPorto Car Hire Kenya
  1. Modan Rent a Car.
History and Reputation

Modan Rent a Car is an excellent car hire company based in Nairobi. They have positioned themselves as an affordable and efficient car hire company. Modan has established a good reputation for convenient services, efficiency, and reliability, offering both high-end chauffeur-driven vehicles and self-drive for various personal and business needs. They focus on individual car rental, airport transfers, organizing tours and safaris around Kenya, Corporate car rental, and many more.

Unique Features and Services
  1. Diverse vehicle options: The company offers a diverse range of vehicles, these include economy cars, standard vehicles, mid-size SUVs, and luxury cars.
  2. Airport transfer, Modan specializes in organizing local tours and airport transfers in Nairobi.
  3. Competitive Service: Modan prices are affordable across all the vehicle categories.
  4. Chauffeur Services: They also provide optional chauffeur services for customers with such needs.
  5. Home Delivery: They also offer the customer home delivery services delivering the car to the client’s doorstep.
Features and Service Summary
FeaturesDescription
Fleet SizeMedium
Price RangeBudget to Mid-range
Rental DurationBoth Short-term and Long term
SpecializationGeneral (Leisure and Business)
Review & RatingExcellent. 5.0 ⭐⭐⭐⭐
Website LinkModan Rent a Car
  1. Isura Car Hire.
History and Reputation

Isura Car Hire is located in Marsabit Plaza Ngong Road Nairobi, an excellent full-service car hire and tour company. They are known for a wide range of vehicles suited for different purposes. The services are tailored for various client groups such as foreign travelers, weddings, tourists, church groups, and corporate groups. Isura maintains a new and clean fleet of cars, offering both short-term and long-term rental services.

Unique Features and Services
  1. Diverse vehicle options: These include luxury cars, saloon cars, and SUVs.
  2. Professionalism: Offer excellent customer service to the client.
  3. Safety and Comfort: Prioritized reliable, clean, and well-maintained vehicles.
  4. Competitive price: The price is affordable across all the vehicle categories.
  5. Specialized Services: They offer specialized rental services to cater for weddings, tourists, and corporate clients. 
Features and Service Summary
FeaturesDescription
Fleet SizeMedium
Price RangeBudget to Mid-range
Rental DurationBoth Short-term and Long term
SpecializationGeneral (Leisure and Business)
Review & RatingVery Good. 5.0 ⭐⭐⭐⭐
Website LinkIsura Car Hire
  1. Elite Car Rental.
History and Reputation

Elite Car Rental is a medium to premium car rental based in Nairobi, Mombasa, Diani, Kisumu, Eldoret, Kampala, and Arusha. The company emphasizes efficient survival delivery and customer satisfaction with over 315 well-maintained rental cars registered, 450 rental partners, over 5,000 satisfied customers, and less than a minute average booing time. The services are designed to provide diverse services to various customers’ needs such as individuals seeking comfortable and reliable transportation, travelers, and business.

Unique Features and Services
  1. Diverse Fleet of Cars: They have many vehicles, these include 4x4s, standard cars, luxury cars and Limousines.
  2. Customer-Centric Approach: The company fully prioritizes customer satisfaction and comfort.
  3. Online Booking: Elite offers a user-friendly 24/7 online booking for clients.
  4. Flexibility: They offer a convenient pickup and drop-off location.
  5. Wide Range: The services are available in major towns in East Africa.
Features and Service Summary
FeaturesDescription
Fleet SizeMedium
Price RangeMid-range to Premium
Rental DurationBoth Short-term and Long term
SpecializationGeneral (Leisure and Business)
Review & RatingVery Good. 4.8 ⭐⭐⭐⭐
Website LinkElite Car Rental Kenya
  1. Royal Umbrella.
History and Reputation

Royal Umbrella is a premium car hire company operating in Nairobi, established in 2014, and has been excellent in customer service. The company is specialized in chauffeur-driven luxury cars, offering reliable and professional services to its clients. They cater to a wide range of customers’ needs and have become a trusted brand in the car hire industry for the last 7 years.

 Unique Features and Services
  1. Luxury Fleet: The company has many luxury cars such as limousines and other premium cars.
  2. Specialized event: Offers car hire services for weddings and other events.
  3. Chauffeur Driven Cars: Provide professional chauffeur services.
  4. Airport Transfers: Offers safe and convenient airport transfer to customers.
  5. Flexible Rental Option: The company offers many options tailored to specific customer needs.
Features and Service Summary
FeaturesDescription
Fleet SizeMedium
Price RangePremium
Rental DurationShort-term
SpecializationLeisure (Event, Wedding)
Review & RatingVery Good. 4.6 ⭐⭐⭐⭐
Website LinkRoyal Umbrella
  1. MyHire & Car Rentals.
History and Reputation

MyHire & Car Rentals is a well-established and diverse car hire company located in Nairobi, Mombasa, and Kisumu. The company has built a reliable and accessible quality car hire solution across Kenya catering to a wide range of needs.

 Unique Features and Services
  1. Additional services: Provide additional services like airport transfer and group transportation.
  2. Geographical coverage: The services are available across Kenya in all major towns.
  3. Flexible Rent Option: They offer a variety of rental cars for different needs and duration.
  4. Online Booking: A convenient and easy online booking system is available.
  5. Extensive Fleet: The company has a variety of rental cars including trucks and buses.
Features and Service Summary
FeaturesDescription
Fleet SizeLarge
Price RangeMid-range
Rental DurationShort-term and Long term
SpecializationGeneral (Leisure, Business)
Review & RatingVery Good. 4.6 ⭐⭐⭐⭐
Website LinkMyHire & Car Rentals
  1. Easy Car Hire.
History and Reputation

Easy Car Hire is a well-established car hire company known for its economy, luxury, and family vehicle car services. It is noted for its user-friendly platform making it stress-free and more accessible for customers.. They are known for reliability and convenience and also offer a wide range of vehicles at affordable prices.

Unique Features and Services
  1. User-friendly booking: They provide a simplified and friendly online booking platform.
  2. Competitive Price: They are known for transparent and affordable prices.
  3. Flexible Terms: Provide flexible terms of agreement to customers for different needs and duration.
  4. Wide Vehicle selection: A wide range of cars, these include SUVs, saloon cars, and luxury cars.
  5. Global Presence: They offer a broad geographical coverage in many countries.
Features and Service Summary
FeaturesDescription
Fleet SizeLarge
Price RangeBudget to Mid-range
Rental DurationShort-term and Long term
SpecializationGeneral (Leisure, Business)
Review & RatingVery Good. 4.4 ⭐⭐⭐⭐
Website LinkEasy Car Hire
  1. Cabiz Logistics.
History and Reputation

Cabiz Logistics is based in Nairobi and offers a range of car hire services, They focus on affordability, reliability, and value for money. Cabiz caters to various clients providing all round-the-clock delivery and professional services.

Unique Features and Services
  1. Self-drive and Chauffeured packages: They offer both self-drive and chauffeured services.
  2. Flexible rental Terms: Provide flexible terms to the existing client and specific to the new ones.
  3. VIP and Tranfare Packages: They offer specialized services for VIP clients, security and luxury vehicles.
  4. Long-term lease Options: the company offers long-term leasing with a discount.
  5. Group Transportation Services: There is a range of vehicle sizes to cater to group transport services.
Features and Service Summary
FeaturesDescription
Fleet SizeMedium
Price RangeMid range
Rental DurationShort-term and Long term
SpecializationGeneral and VIP Services
Review & RatingVery Good. 4.8 ⭐⭐⭐⭐
Website LinkCabiz Logistics

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